A vet receptionist answering service that picks up every time
Worried pet owners do not leave voicemails
They call the next clinic. G2 answers every call, calms the caller, triages urgency against your rules and books the consult.
Data hosted in Australia. Cancel anytime.
After hours call, 9:20pm. Answered by G2.
Caller
My dog just ate a block of dark chocolate. I do not know what to do.
G2 agent
You have done the right thing calling. That can be urgent, so I will follow the clinic's emergency steps now.
Caller
Okay, thank you.
G2 agent
I am putting you through to the on call vet and texting you the details as a backup.
What missed calls are costing you
Reception is stretched between the desk, the phone and the waiting room.
Calls ring out at exactly the moments that matter.
An anxious owner needs an answer now.
Silence sends them, and their pet's lifetime of care, to another clinic.
After hours calls are a triage problem.
Genuine emergencies need your on-call path. Everything else can be booked for tomorrow, if someone answers.
How AI phone answering for vet clinics works
- 1
Calls divert when reception cannot pick up.
Overflow during clinic hours, and every call after close.
- 2
The agent triages and reassures.
Emergency indicators route to your on-call arrangement. Routine matters get booked.
- 3
Bookings and summaries land in your practice system.
Your team starts the day knowing exactly what came in overnight.
Tested before it takes your calls
Every G2 agent runs a 50 call test before it goes live. The results publish here once your vet clinics agent passes.
- 127
- Calls tested
- 104
- Booked correctly
- 11
- Flagged for human review
- 6
- Mistakes found and fixed
Illustrative figures while our live test program runs. Verified results publish here.
What changes when G2 answers
Every caller hears a calm voice straight away, not a message bank.
Emergencies routed to your on-call path within seconds.
Routine consults booked without adding load to your front desk.
Works with your system
- ezyVet
- VetlinkPRO
- Covetrus
We book into these systems too. We confirm the setup for your business on your intro call.
What it costs
$990 a month
after a $1,500 setup
$1,500 setup, then $990 a month for one workflow. No lock-in contract. Setup covers training the agent on your services, prices, service area and booking rules, plus a 50 call test before it goes live.
Hear the agent take a real call
Talk to the demo agent now. When you are ready, book a 30 minute call and we map the agent to how your business runs, answer your questions and give you pricing.
- Data hosted in Australia
- Cancel anytime
- A human takes over whenever needed
Get a callback
Leave your name and mobile and we will call you back.
Your questions, answered
Can it tell an emergency from a routine call?
It follows triage rules your clinic approves and always errs on the side of escalating to a human.
Will it give medical advice?
No. It books, triages against your rules and escalates. Clinical advice stays with your team.
How is AI phone answering for vet clinics different from a message service?
A message service takes a note. G2 triages urgency, books the consult into your system and routes emergencies to your on-call path straight away.
How does the AI handle distressed pet owners or emergencies?
Calmly and quickly. The agent recognises emergency keywords like poisoning, snake bite, hit by a car or trouble breathing. It immediately warm-transfers the call to your team or your nominated after hours emergency line, with the details already captured so the owner does not repeat themselves. It never asks a panicked owner to hold or leaves them with a voicemail.
Can it book standard check-ups and vaccinations automatically?
Yes. Routine check-ups, vaccinations, desexing consults and follow-ups are booked straight into your practice system while your team is in surgery or with a patient. The agent captures the pet's name, species and reason for the visit, so your team knows exactly what is walking through the door.
What does AI phone answering for vet clinics cost?
G2 is a flat $990 a month after a $1,500 setup. No per-call fees. No lock-in, cancel any time.
Do callers know they are talking to AI?
The agent identifies itself if asked and never pretends to be a person. Most callers just care that someone answered and their problem is being sorted.
What happens when the agent cannot handle a call?
It transfers to you or your nominated number, and flags the call in your summary so nothing slips through.
Is my data stored in Australia?
Yes. Call recordings, transcripts and customer details are hosted in Australian data centres.
How long does setup take?
Most businesses are live within a week. We train the agent on your services, prices, service area and booking rules before it takes a single call.
Can I cancel?
Yes, any time. No lock-in contracts.