ServiceM8 integration
An AI receptionist that books into ServiceM8
New jobs and contacts land straight in ServiceM8. G2 answers every call, qualifies the caller and writes the booking into ServiceM8, so your team is not retyping anything.
What the ServiceM8 connection does
- Booking sync: new jobs are created in ServiceM8 the moment the agent books them.
- Job cards: the caller's name, address and reason for the call are written to the job.
- Contact push: new customers are added to ServiceM8, so there is no double entry.
How it connects
- 1
Connect your ServiceM8 account
You authorise G2 to create jobs and contacts in ServiceM8. It takes a few minutes during onboarding.
- 2
We map your services and rules
We set up your job types, service area and booking rules so the agent books work the way you do.
- 3
Go live
The agent answers your calls and writes every booking into ServiceM8, day or night.
Included with G2 and set up during onboarding.
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Your questions, answered
Do bookings really appear in ServiceM8 automatically?
Yes. When the agent books a job it is created in ServiceM8 with the caller details and notes, so there is nothing to retype.
What happens if a caller needs something the agent cannot handle?
It takes a message and flags the call, or transfers to your nominated number, so nothing slips through.
Is ServiceM8 included with G2?
Yes. The ServiceM8 connection is included with G2 and set up during onboarding.
Ready to stop missing calls?
Book a quick call and we will show you the ServiceM8 setup for your business.
Book a call