Overflowing sewer gully trap
Raw sewage begins overflowing from an outdoor gully trap right next to a family patio during dinner. They call drain cleaners, hit voicemail, and call a competitor.
AI receptionist
AI receptionist for blocked drain specialists
The short answer
An AI receptionist for blocked drain specialists answers frantic calls about overflowing toilets or sewer surcharges, quotes standard jetter and camera rates, and schedules dispatch in ServiceM8. G2 works 24/7, capturing high value emergency jobs while you are operating machinery.
Book a call
- Data hosted in Australia
- Cancel anytime
- A human takes over whenever needed
Incoming call. Answered by G2.
Caller
Every time we flush the toilet, raw sewage starts bubbling up out of the grate in our backyard, and it smells absolutely awful!
G2 agent
Do not flush any toilets or run taps inside the property to prevent further wastewater accumulation and sewage overflow in your yard.
G2 agent
I can schedule a technician to clear your sewer line with a high pressure water jetter. There is a standard attendance fee of 150 dollars, can I book this service for you?
When these calls go to voicemail
Most callers with an urgent job do not leave a message. They ring the next business. Here is where a missed call costs you.
Single toilet blockage
An apartment's only toilet becomes severely blocked on a Sunday morning. The tenant calls frantically, gets automated voicemail, and immediately calls the next local specialist.
Flooded driveway drain damage
An outdoor driveway drain block causes stormwater to rise toward a garage during a cloudburst. The owner calls for an emergency jetter, gets voicemail, and calls a rival.
How G2 handles the call
- 1
Answers on the first ring, 24/7
Whether it is the middle of the night or the middle of a job, G2 picks up every call, so no caller is sent to voicemail and on to a competitor.
- 2
Screens for a genuine emergency
It asks your qualifying questions, separates urgent jobs from routine enquiries, and gives safe holding advice while the caller waits.
- 3
Books the job into ServiceM8
It quotes your attendance fee, confirms the caller agrees, and writes the booking straight into ServiceM8 with the address and job notes.
- 4
Hands you every detail
You get a summary of every call, and genuine emergencies are escalated straight to your on-call mobile, so the work stays with you.
What a missed job could cost you
The average blocked drain specialists job is worth about $400 (source), and the attendance fee alone runs $120 to $180. Enter your own numbers below. This is an illustrative estimate, not a quote or a promise of results.
Estimated revenue lost a year
$20,800
G2 costs about
$11,880
a year on the standard plan
An illustrative estimate based on the numbers you enter. Actual results depend on your business.
Works with your system
G2 books the job into the software you already run, so your team is not retyping anything.
Built for blocked drain specialists
Clearing main sewer lines and stormwater drainage blockages using high pressure water jetting equipment requires specialised licensing and compliance with AS3500.
SourceRoot intrusion from native Australian trees like eucalyptus is responsible for over 50 percent of residential main sewer line blockages in major capital cities.
SourceCommon questions
How does G2 quote blocked drain services when root damage might require pipe relining?
G2 quotes your standard base rate for water jetting and CCTV camera diagnostics. The AI explicitly explains that this fee covers the initial investigation and clearing, and that any structural root damage or pipe relining needs will be quoted on site.
Does G2 connect with our ServiceM8 scheduling database?
Yes, G2 integrates directly with ServiceM8 via API. It checks your drain tech schedules, schedules the emergency call-out, maps the customer's property coordinates, and syncs the call details to the dispatch board, keeping your operational data highly accurate.
What happens if a tenant calls about a blocked drain but the landlord must pay?
G2 captures the tenant's diagnostic details, registers the property manager or landlord as the primary billing contact, and confirms who is authorising the work before the jetter is dispatched, so there is no confusion about payment later.
Can G2 provide safety advice to callers dealing with a sewer surcharge?
G2 advises the caller to stop flushing toilets or running laundry appliances immediately. It also recommends keeping pets and children away from the affected outdoor gully grates until the specialist arrives on site to safely resolve the issue and prevent contamination.
Ready to stop losing blocked drain specialists jobs to voicemail?
Book a quick call and hear the agent take a real one.
Book a call- Data hosted in Australia
- Cancel anytime
- A human takes over whenever needed