G2 Voice.

Halaxy integration

An AI receptionist that books into Halaxy

Bookings and patient details written into Halaxy. G2 answers every call, qualifies the caller and writes the booking into Halaxy, so your team is not retyping anything.

What the Halaxy connection does

  • Booking sync: appointments are created in Halaxy as the agent books them.
  • Patient details: name, contact number and reason for the visit are captured on the call.
  • Reschedules and cancellations: the agent updates Halaxy, so your book stays current.

How it connects

  1. 1

    Connect your Halaxy account

    You authorise G2 to book and update appointments in Halaxy during onboarding.

  2. 2

    We map your appointment types and rules

    We set up your appointment types, practitioners and booking rules so the agent books the way you do.

  3. 3

    Go live

    The agent answers your calls and books appointments into Halaxy while your team keeps working.

Included with G2 and set up during onboarding.

Your questions, answered

Can it reschedule and cancel appointments?

Yes. The agent can move and cancel appointments in Halaxy, and offer the next available slot.

Where is our patient data stored?

In Australian data centres, handled in line with the Australian Privacy Principles. Nothing is stored offshore.

Is Halaxy included with G2?

Yes. The Halaxy connection is included with G2 and set up during onboarding.

Ready to stop missing calls?

Book a quick call and we will show you the Halaxy setup for your business.

Book a call