Missed call answering service for tradies
Stop losing $2,000 jobs to voicemail
You are on the tools. The phone rings. Nobody answers, and that customer calls the next number on Google. G2 answers every call, qualifies the job and books it straight into ServiceM8 or Tradify. 24/7, sounds human, costs less than a week of a receptionist's wages.
Australian owned. Data hosted in Australia. Cancel anytime.
After hours call, 11:04pm. Answered by G2.
Caller
A pipe has burst under my kitchen sink. Water is going everywhere.
G2 agent
I can get a plumber to you tonight. First, is the water shut off at the mains?
Caller
Yes, I just turned it off.
G2 agent
Good. Which suburb are you in?
Caller
Penrith.
G2 agent
You are in the service area. I can book the on call plumber for 11:45 tonight. Does that suit?
Caller
Yes please.
G2 agent
Done. The job is booked and you will get a text in a moment.
What missed calls are costing you
You cannot answer from under a sink.
Every missed call during a job is a customer deciding you are too busy for them. Most will not leave a voicemail. They just call your competitor.
After hours emergencies pay the best and get missed the most.
A burst pipe at 11pm is a premium callout. If your phone goes to message bank, that job is gone in under a minute.
Quoting all evening instead of living your life.
Callbacks, texts and missed call triage eat your nights. That is admin work a receptionist would do, if you could justify one.
Our missed call answering service for tradies, step by step
- 1
A call comes in.
Your existing number diverts to G2 when you cannot pick up, after hours or on every call. Your choice.
- 2
The agent answers and qualifies.
It asks what the job is, where, and how urgent. It knows your service area, your trades and your emergency rates.
- 3
The job lands in your system.
Booked into ServiceM8 or Tradify with the details captured, and you get an SMS summary within seconds.
Tested before it takes your calls
Every G2 agent runs a 50 call test before it goes live. The results publish here once your emergency trades agent passes.
- 127
- Calls tested
- 104
- Booked correctly
- 11
- Flagged for human review
- 6
- Mistakes found and fixed
Illustrative figures while our live test program runs. Verified results publish here.
What changes when G2 answers
Every call answered within two rings, including 2am emergencies.
Qualified jobs booked directly into your calendar, not scribbled messages.
An SMS summary of every call, so you always know what came in.
Trades we answer for
See how G2 handles the calls for your trade, with real scenarios, a sample call and what a missed job can cost.
What it costs
$990 a month
after a $1,500 setup
$1,500 setup, then $990 a month for one workflow. No lock-in contract. Setup covers training the agent on your services, prices, service area and booking rules, plus a 50 call test before it goes live.
Hear the agent take a real call
The demo agent answers a real trade call, qualifies it and books the job in real time. Talk to it now and hear it for yourself.
- Data hosted in Australia
- Cancel anytime
- A human takes over whenever needed
Get a callback
Leave your name and mobile and we will call you back.
Your questions, answered
Does this work with ServiceM8 or Tradify?
Yes. Bookings, job details and customer records land directly in your existing system. No double entry.
What does a missed call actually cost a tradie?
An emergency callout can be worth $300 to $2,000 or more. If you miss two a month, the agent has paid for itself several times over.
Is this an after hours call answering service for trades?
Yes, and more. The agent answers 24/7, including nights, weekends and public holidays. After hours emergencies are exactly what it is built for.
Does the AI have an Australian accent and understand trade jargon?
Yes. The agent speaks with a natural Australian accent, not an American text-to-speech voice. It is trained on real Australian trade calls, so it knows a sparky from a chippy and an HWS from a switchboard. If a caller says the hot water system is cactus, the agent knows exactly what job to book.
How does it handle emergency callouts like burst pipes or live wires?
The agent recognises urgent keywords the moment a caller says them. Burst pipe, no power, gas smell, water through the ceiling. It triages the situation, gives basic safety guidance like shutting off the mains, and books the job at your emergency rate. You get an SMS with the details within seconds, and the agent can warm-transfer genuine emergencies straight to your on-call mobile. Premium after hours jobs are exactly what it is built for.
Are there hidden per-minute charges?
No. G2 is a flat $990 a month after setup. No per-call fees, no per-minute overages, no surprise line items. Traditional virtual receptionists often charge $2 to $3 per call, which adds up fast in a busy month. With G2, a hundred calls costs the same as ten.
Do callers know they are talking to AI?
The agent identifies itself if asked and never pretends to be a person. Most callers just care that someone answered and their problem is being sorted.
What happens when the agent cannot handle a call?
It transfers to you or your nominated number, and flags the call in your summary so nothing slips through.
Is my data stored in Australia?
Yes. Call recordings, transcripts and customer details are hosted in Australian data centres.
How long does setup take?
Most businesses are live within a week. We train the agent on your services, prices, service area and booking rules before it takes a single call.
Can I cancel?
Yes, any time. No lock-in contracts.