G2 Voice.

AI receptionist

AI receptionist for electricians

The short answer

An AI receptionist for electricians handles inbound service calls, pre-qualifies switchboard upgrades, and books quotes directly into Tradify. G2 answers every ring instantly while you are on site, ensuring you never lose residential or commercial electrical jobs to voicemail, keeping your business highly responsive.

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  • Data hosted in Australia
  • Cancel anytime
  • A human takes over whenever needed

Incoming call. Answered by G2.

Caller

Our safety switch keeps tripping every time we turn on the oven and now we have no power in half the house!

G2 agent

Unplug the appliance that caused the trip, locate your main switchboard, and flip the flipped safety switch fully off then back on to reset it.

G2 agent

I can schedule a technician to visit your property. There is a standard service call fee of 120 dollars to dispatch the electrician, is it okay if we book that time slot now?

Booked into Tradify. Details sent to your team.

When these calls go to voicemail

Most callers with an urgent job do not leave a message. They ring the next business. Here is where a missed call costs you.

4 PM to 7 PM

Sparking switchboard power loss

A residential switchboard begins sparking and the family loses all power on a winter night. They call local electricians frantically, hit voicemail, and immediately dial the next listing.

Midday

EV charger install inquiry

A homeowner wants to book a profitable EV charger installation. They call while the electrician is working in a ceiling cavity, get voicemail, and call another local sparky.

Saturday morning

Commercial fit-out quote request

A business owner seeks a comprehensive office fit-out quote. They call to discuss the job, find only automated voicemail, and book with a contractor who answers live.

How G2 handles the call

  1. 1

    Answers on the first ring, 24/7

    Whether it is the middle of the night or the middle of a job, G2 picks up every call, so no caller is sent to voicemail and on to a competitor.

  2. 2

    Screens for a genuine emergency

    It asks your qualifying questions, separates urgent jobs from routine enquiries, and gives safe holding advice while the caller waits.

  3. 3

    Books the job into Tradify

    It quotes your service call fee, confirms the caller agrees, and writes the booking straight into Tradify with the address and job notes.

  4. 4

    Hands you every detail

    You get a summary of every call, and genuine emergencies are escalated straight to your on-call mobile, so the work stays with you.

What a missed job could cost you

The average electricians job is worth about $260 (source), and the service call fee alone runs $80 to $150. Enter your own numbers below. This is an illustrative estimate, not a quote or a promise of results.

Estimated revenue lost a year

$13,520

G2 costs about

$11,880

a year on the standard plan

An illustrative estimate based on the numbers you enter. Actual results depend on your business.

Works with your system

G2 books the job into the software you already run, so your team is not retyping anything.

Built for electricians

In Australia, all electrical wiring work is highly regulated and must be performed by a licensed electrician under AS/NZS 3000 (the Wiring Rules).

Source

Under Victoria's electricity safety regulations, homeowners can face severe penalties for performing unlicensed electrical DIY work, making licensed electricians essential.

Source

Common questions

How does G2 handle emergency electrical calls versus standard wiring inquiries?

G2 identifies keywords like sparking, smoke, burning smell, or total power loss. In these scenarios, G2 immediately quotes your emergency rate and escalates the call to your mobile or on-call technician. Routine questions about downlights or ceiling fan installations are booked into your standard schedule.

Can the AI quote standard prices for basic jobs like power points?

Yes, G2 can reference your customised price sheet to provide indicative ranges for standard services, such as smoke alarm installations or switchboard upgrades. This satisfies price-sensitive callers while booking them directly into your calendar without delay, reducing your ongoing administrative overhead.

Does G2 integrate with our Tradify dispatch board?

Yes, G2 integrates directly with Tradify. The AI looks up available times, schedules the quotation or job, imports the full caller details, and syncs the entire call transcript directly into the newly created job card, ensuring your team has full visibility on site.

What happens if a caller asks if we are licensed and insured?

G2 will confidently confirm that your business holds all necessary state electrical licences, public liability insurance, and worker credentials. This builds instant trust with new callers, helping to secure the booking on the first call and establishing professional authority in your service area.

Ready to stop losing electricians jobs to voicemail?

Book a quick call and hear the agent take a real one.

Book a call
  • Data hosted in Australia
  • Cancel anytime
  • A human takes over whenever needed